Duties & Responsibilities
Compliance functions:
1. Assist in conducting periodic internal reviews and compliance checks to ensure procedures and policies are followed.
2. Support the identification of potential compliance risks and areas of vulnerability and report findings to the Compliance Manager.
3. Assist in collecting, tracking, and reporting compliance-related metrics and data.
4. Support monitoring adherence to corporate policies, regulations, and Modus Operandi (MOPs), and flag discrepancies when identified.
5. Assist in assessing compliance and operational risks and support the implementation of corrective action plans.
6. Support the dissemination of compliance-related policies and procedures and assist departments in their implementation.
7. Stay informed of relevant regulatory updates, industry practices, and internal policy changes and escalate potential impacts as needed.
8. Support the monitoring and enforcement of procedural policies and standards.
9. Assist in organizing and delivering compliance-related training sessions and awareness activities.
10. Verify that regulatory policies and procedures are documented, communicated, and followed.
11. Identify compliance issues requiring follow-up and support investigations as assigned.
Reporting functions:
1. Coordinate with internal departments to gather data and support reporting requirements.
2. Assist management in preparing operational and performance reports.
3. Prepare, update, and maintain monthly dashboards and management reports.
4. Support data analysis, report modeling, and forecasting activities as required.
5. Create and maintain reporting documentation and basic training materials for end users.
6. Communicate effectively with internal stakeholders to deliver reporting outputs in a timely manner.
7. Support reviews of operational processes and adherence to GMG protocols and report gaps or deficiencies.
8. Identify operational weaknesses or non-compliant practices and report findings with suggested corrective actions.
9. Support the tracking and reporting of Key Operational Metrics (KPIs) and balanced scorecards at department and employee levels.
Skills/Qualifications
1. Bachelor’s degree in Business Administration.
2. Basic understanding of local laws and regulations.
3. Knowledge of compliance and regulatory frameworks.
4. Exposure to compliance risk management and reporting.
5. Understanding of policy implementation and monitoring.
6. Experience with data analysis, reporting tools, and dashboards.
7. Exposure to incident management, investigations, or audits is an advantage.
8. Basic knowledge of contracts and vendor management is preferred.
9. High attention to detail and strong analytical skills.
10. Good reporting and documentation skills.
11. Strong organizational and problem-solving abilities.
12. Effective communication and interpersonal skills.
13. Ability to work collaboratively in a regulated healthcare/TPA environment.